Why Every Small Business Should Hire A Social Media Manager

Social media is a powerful tool for small businesses. You can use it to reach customers, increase brand awareness, and improve your marketing. But many small business owners don’t have the time or expertise to take full advantage of social media. 

If you want to get serious about your social media efforts, then you need to hire a social media manager. A good social media manager will be able to drive traffic to your site, generate leads and sales, and improve customer service and support. 

They will also help you create relevant content that engages your audience and boosts your brand’s credibility in the industry. This is why every small business should hire a social media manager:

What does a Social Media Manager do 2023 – YouTube
Small businesses can benefit from hiring a social media manager for improved brand visibility and engagement.
A dedicated social media manager can handle content creation, community engagement, and strategy implementation.
Outsourcing social media management allows business owners to focus on core activities.
Social media managers stay updated with the latest trends and algorithms, ensuring effective campaigns.
A skilled social media manager can contribute to increased ROI through enhanced customer engagement and conversions.

Table of Contents

Hiring A Social Media Manager Lets You Focus On The Tasks You’re Passionate About

As a small business owner, you already have a lot on your plate. You’re responsible for your company’s finances and marketing, as well as its day-to-day operations and all the tasks that go along with those responsibilities. 

You have to make sure the bills are paid and that your employees give great customer service.

You may even still be doing some of the work yourself maybe you’re still answering phones or sending emails, or maybe you’ve hired someone to do those things but still enjoy interacting with customers personally (which can be great!). 

Whatever it is that keeps you coming back day after day despite being so busy, we’re sure it’s something important and something valuable to your business.

When it comes to managing your social media effectively, consider the benefits of outsourcing. Hiring a virtual assistant to handle your social media tasks can provide you with more time to focus on core business activities. Learn about the advantages in our guide on 12 Reasons Why Hiring a Virtual Assistant to Manage Your Social Media is Vital.

Social Media Managers Know How To Save Time And Money

A social media manager knows how to save you money. Social media managers know what’s going on in the world, and they can use that information to find trends that you can adapt for your business. 

By knowing what’s happening with SEO, SEO copywriting and keyword research, a good social media manager makes sure that your content is always relevant. 

With their knowledge of trends and their ability to think outside the box, they’re also able to generate ideas for content that would otherwise not be considered by some small businesses.

A social media manager saves time because they can help out with everything from creating posts and editing images on Instagram or Facebook (or whichever platform it is) right down through monitoring analytics reports so that you can see exactly how each post has performed over time all without having anyone else pay attention!

Social Media Managers Know Where To Find Trends And How To Adapt Them For Your Business

Social media managers are always on the lookout for new trends, so if you have a small business that’s struggling with social media marketing and engagement, look no further than your team: 

Someone on staff likely has a knack for seeing what works and what doesn’t. 

They know how to find the best ways of using these trends in their marketing strategy, which could be invaluable if you’re not sure where to start.

Social Media Managers Know How To Make The Most Of Their Time

As a business owner, you know how precious time is. You have many tasks to accomplish and not enough hours in the day to get it all done. 

If you hire a social media manager, they’ll be able to take on the bulk of social media management duties so that you don’t have to worry about them. 

This allows them to use their skills and expertise to manage your social media accounts effectively while making the most out of their time.

Social media managers are experts at prioritizing tasks and knowing how much time each task will take so that they can plan out their days accordingly. 

They also understand how important multitasking is when managing multiple platforms because this helps ensure that everything gets done without creating any delays (or worse yet errors).

Another benefit of having someone else handle your social media accounts is that they will be able to delegate tasks as necessary so as not only to save you time but make sure nothing falls through the cracks along with training any new hires who might join later down the road

The potential for growth through social media is immense, especially for businesses that can harness its power. Discover how certain enterprises can expand their reach using social media strategies in our article on Businesses That Can Scale with the Power of Social Media.

Social Media Managers Know How To Speak Your Customers’ Language

Knowing how to speak your customers’ language is one of the most important skills a social media manager can have. And that’s not just because it’s the way we communicate with each other in an age when much of our communication is digital. 

It’s also because there may be times when you’re not sure about a particular word or phrase you’d like to use in a post, tweet, or email, and asking yourself what kind of person would use it will help you determine whether it’s appropriate for your audience.

This might seem obvious, but knowing how different groups talk about themselves (and their issues) can help you better understand what they want from your business. 

If your customer base includes millennials and Gen Zers, they’ll probably share more than just common interests with each other; they’ll also share similar words and phrases that reflect their own unique experiences as consumers.

Similarly, if your business caters primarily to women ages 35-45 with children under 12 years old.

Then the words used by these moms (such as “mom,” “dad,” and “family”) might resonate with them on an emotional level, and using them in posts could give them more affinity toward your brand.

Social Media Managers Can Turn A Platform Into A Marketing Channel

As you grow, it’s important to identify new ways to reach your customers. Hiring a social media manager can help you find these opportunities and turn them into profitable marketing channels. 

A good social media manager will also help you create a marketing plan that includes the right tools for the job and provides guidance on how to use them effectively.

Social Media Managers Will Help You See Your Brand From A Different Angle

Social media management is a unique opportunity to get a fresh perspective on your brand. It’s one thing for you to see your business from the inside out, but it’s another thing entirely for someone who is an outsider looking in; 

Someone with no preconceived notions or personal biases toward how things should be done.

When you hire someone who spends their entire day immersed in social media and all of its trends, best practices, and pitfalls.

They’ll bring a fresh set of eyes to your company that can help identify opportunities that may not have been previously visible to the employees working within it (or even those who run it!).

A good social media manager will have insight into things like:

How customers perceive your products/services – This can include both positive and negative reviews as well as feedback on new features or changes made to existing ones

Industry trends – Are there certain platforms dominating? Why are certain competitors doing better than others? What types of content resonate best with audiences?

Effective social media management doesn’t have to break the bank. Discover cost-saving strategies and tips for optimizing your social media activities in our post on How to Save Money with Social Media Management Services.

Social Media Managers Are Fully Committed To Your Business’s Growth

As the saying goes, you get what you pay for. A social media manager is a full-time employee of your organization who is passionate about your company and committed to its growth. 

They’ll be there every day, working hard behind the scenes to help achieve your goals and make a difference in the lives of others through your brand.

A professional social media manager will also take on other responsibilities that can help make sure that strategy stays on track: conducting competitive analysis, creating custom content calendars based on industry research, brainstorming ideas for new campaigns, and more.

Social Media Managers Don’t Just Create Content, They Also Analyze Results

With data analysis, you can understand how your social media team is performing and how each post affects the performance of other posts. Using tools like Google Analytics, you’ll be able to see which posts are getting the most likes, shares, and comments. 

You can also use this information to determine what type of content works best for your audience and what types of content don’t work as well.

The more you analyze data from different platforms (Facebook vs Twitter vs Instagram), the better equipped you will be when it comes time to strategize new campaigns or decide whether or not a particular channel should be used for certain messages.

Social Media Managers Aren’t Afraid Of Change

One of the biggest reasons why every business should hire a social media manager is because they’re not afraid of change.

Social media managers can adapt to changes in their environment and surroundings, which means they are flexible and can change their strategies as needed. As your business grows, so will your team and customers’ needs. 

You’ll need someone who’s able to keep up with these changes while still maintaining consistency in the brand’s voice. 

If you ever find yourself needing to switch up what type of content you’re producing for your audience (say from educational blog posts to Instagram stories), a social media manager can help make that transition seamless by keeping things consistent across platforms.

A Social Media Manager Knows When And How To Ask For Help

For some, this means the manager needs to ask for it immediately; for others, it means knowing when not to ask at all. The first step in knowing when and how much help is needed is having a clear-cut vision of what your company’s social media presence will be like. 

Once you have that down, then you can determine which type of support is needed and who would be most beneficial in supporting your brand with their expertise.

Choosing the right social media management firm is essential for achieving your business goals. Make an informed decision by learning how to select a firm that truly cares about your success in our guide on How to Hire a Social Media Management Firm That Cares.

A Social Media Manager Should Know How To Ask For Help

It’s important that your team knows exactly who they need on their side before getting started on any new projects or initiatives and this includes asking other companies (or individuals).

If they would like to collaborate with you through social platforms such as Facebook and Twitter (for example). 

This involves researching other businesses within similar niches as well as looking up professionals on LinkedIn who might have skills relevant enough.

So they could contribute something meaningful towards helping out with promotions/marketing efforts within each channel owned by our company especially since most people only use one platform at a time anyway!

A Social Media Manager Keeps Up With Changes In The Industry And Trends On Platforms

When it comes to social media management, one of the most important aspects is keeping up with changes in the industry and trends on platforms. A good social media manager will always be looking at what’s working for other companies and how you can apply it to your brand. 

They also know how to use social media marketing tools like Instagram, Twitter, Facebook, and Pinterest for their clients. If you want someone that can help grow your brand through these channels then this is a must-have requirement for any good social media manager.

A Social Media Manager Delivers Real Results

Hiring a social media manager is an investment in your business, but it’s also an investment in yourself. Your work will be measured by results, so it’s important to keep those results in mind when choosing the right person for your team.

When hiring a social media manager, you want someone who can deliver real results, and what are those? They’re measurable, achievable through a process and strategy, and planned out with a plan/system that works for your company’s goals.

A Social Media Manager Has Experience Dealing With Bad Feedback From Customers

Social media managers are tasked with the unenviable task of dealing with customers’ complaints, questions, and comments. They have to decide how to respond in situations where customers are angry or upset about a problem that isn’t their fault. 

They’re also expected to know how to deal with unexpected issues that arise when they’re not fielding customer calls or emails and they often have no idea how long it will take for someone else on the team to help them out.

It’s unlikely that every response will be perfect; most businesses aren’t staffed by perfect people (and if they were, why would they need a social media manager?). 

But knowing how best to respond in each situation can make all the difference between keeping a customer happy and losing one forever.

Becoming a skilled social media manager requires mastering various aspects of the field. Explore the key elements that contribute to successful social media management in our comprehensive article on How to Master the Art of Social Media Management.

A Social Media Manager Never Takes The Easy Way Out

This is a key part of what makes them so effective. They are always looking for ways to improve their content, their visuals, and their engagement with followers. 

One of the reasons why small businesses should hire a social media manager is because they can help you reach your audience in ways that you may not have yet considered.

A Social Media Manager Can Manage Multiple Channels At Once

As you can imagine, it can be difficult for a small business owner to keep up with all the different social media platforms out there. A social media manager will be able to manage multiple channels at once and use automation tools wisely. 

They’re also more likely to have more experience than your average employee, so you know your brand is in good hands.

Whether you’re just starting out or already have some experience managing your own social media channels.

Hiring someone who specializes in this area will help take some of the stress away from running your business and allow you to concentrate on what matters most: growing your business!

A Social Media Manager Uses Automation Tools Wisely

A social media manager knows when to use automation tools and when not to.

It’s true, automation tools can help you save time and avoid mistakes. But if you’re constantly pushing out the same posts at the same times every day, you’ll become less visible on social media. 

You want people to notice when you post something new; that’s what gets them excited about your business. So don’t fall into the trap of always scheduling your posts for 3 pm on Tuesdays!

Automation tools can also expand your reach by allowing you to post content from other sources in addition to your work a great way for small businesses with limited resources (like me) who are trying their best but still have plenty left over in terms of time or money 🙂


So there you have it. Social media is a whole new world, and hiring a manager can help you navigate it. 

Whether you need some quick pointers or ongoing support, a social media manager can make your life easier. They know how to do the heavy lifting for you so you can get back to running your business!

Further Reading

Here are some additional resources to deepen your understanding of the benefits of hiring a social media manager:

Benefits of Hiring a Social Media Manager Short Description: Explore the various advantages that come with enlisting the expertise of a dedicated social media manager for your business.

Effective Social Media Management for Small Businesses Short Description: Discover strategies tailored to small businesses for effectively managing their social media presence and engaging their target audience.

Top Reasons Why You Need a Social Media Manager Short Description: Learn about the key reasons why businesses should seriously consider hiring a social media manager to enhance their online presence.


What are the primary benefits of hiring a social media manager?

Hiring a social media manager can lead to improved brand visibility, better engagement with your audience, and the ability to implement a consistent and effective social media strategy.

How can a social media manager assist small businesses?

A social media manager can help small businesses by creating and executing tailored social media plans, growing their online following, and increasing brand awareness within their target audience.

What skills does a competent social media manager possess?

An effective social media manager should be skilled in content creation, community engagement, data analysis, and staying updated with the latest social media trends and algorithms.

Why is a dedicated social media manager crucial for business success?

A dedicated social media manager can focus solely on building and maintaining your online presence, ensuring that your brand’s messaging remains consistent and engaging across various platforms.

How does a social media manager contribute to ROI?

A skilled social media manager can track and analyze metrics, optimize campaigns, and identify growth opportunities, ultimately leading to increased customer engagement, conversions, and a positive return on investment.