A banquet server is a restaurant employee that sets up tables, serves food and beverages, and clears tables. A banquet server may also be called an attendant or butler.
The duties of a banquet server may include preparing place cards for guests, serving meals to them using proper table manners, clearing away dirty dishes after each course is finished as well as cleaning dining areas before the next event starts.
1. Be On Time
Arriving on time is a sign of respect and professionalism. This will be noticed by your manager and demonstrated to others in the company who may be involved in hiring decisions.
Arriving early for training, shifts, meetings and events gives you the opportunity to get acclimated with your surroundings, familiarize yourself with co-workers and establish relationships that will help you out throughout your career in the banqueting industry.
While there are some rare exceptions (for example: if an emergency has occurred), it is never acceptable to show up late for any event or meeting; this includes parties!
2. Approach Food Service Administration
First, you will want to make sure that your resume is up to date and that it presents the best version of yourself. You should also be prepared to answer questions about yourself, including questions about your education, past work experience and personal interests.
You will also need to be prepared for questions about the job or company you are applying for. This includes knowing what services they offer and what their mission statement is.
Finally, when meeting with prospective employers in this field it’s important that you have a clear idea of what position you are seeking before the interview begins so that there is no confusion between them and yourself later on.
3. Practice Active Listening
Active listening is about understanding the person you are talking to. It involves asking questions to clarify what the guest is saying, paying close attention to their responses and nodding your head to show that you are actively listening.
In order for active listening to be effective, it’s important that you maintain eye contact with your guests throughout their conversation.
If they notice that you are looking at other parts of the room while they speak (or worse yet, if they see that you’re distracted by other people), then they’ll feel uncomfortable or ignored.
Plus, this will make them less likely to engage with you in future conversations and no one wants that!
4. Set Up Tables, Serve Food And Beverages, And Clear Tables
When you’re working a banquet, your job is to make sure that everything goes smoothly. You’ll want to set up tables and other dining areas for guests, serve food and beverages as needed, clear tables when guests are finished eating and make sure that no one leaves hungry or thirsty (or worse: with dirty dishes).
- Set up tables for guests ahead of time so that they can be served quickly when they arrive.
- Serve food and beverages as needed throughout the mealtime. Remember that it’s critical to provide excellent customer service; if someone requests more water or breadsticks, go back into the kitchen immediately to get them what they need.
- Clear tables during dessert service so guests don’t have any distractions while enjoying their treat!
In addition to setting things up before service begins, working as part of a team player with kitchen staff, waiters/waitresses/bartenders will ensure smooth sailing throughout the evening!
5. Clean The Banquet Area
After the banquet has ended, you will need to clean the banquet area. You should clean the kitchen area, dining area, restrooms and bar area. You can also clean the lobby area and parking lot if those are a part of your job responsibilities.
If you have access to a pool or garden area on property (or if it’s part of your job description), then make sure you also maintain that as well!
6. Wear A Black Business Suit With Bow Tie And White Shirt
This is the most important part of your outfit, and you must keep these tips in mind to avoid looking silly:
- Black business suit (pants, jacket, vest) with a white shirt. Always wear black shoes with a black belt and black socks.
- Bow tie (a bow tie is a MUST). You can buy one at any department store or online for around $10-$20.
- Cufflinks are optional, but if you have them they should be black as well.
7. Have Good Penmanship For Use Of Place Cards
In addition to knowing how to type and use a computer, the banquet server must know how to write. The server should be able to write in cursive, script, block letters and print.
In addition, the server should know how to write in italics or calligraphy as needed for special occasions like weddings or other events where guests may require place cards laid out on tables. Here are some examples of what these styles look like:
- Block letters (or another style):
This list is by no means exhaustive; it simply provides an overview of some of the most common writing styles that will help prepare you for your future job as a banquet server.
8. Keep Safety In Mind When Lifting Heavy Objects
When picking up heavy items, whether it’s for a banquet or elsewhere, be sure to lift with your legs and not your back.
The safest way to lift a heavy object is by bending at the knees and lifting with your legs while keeping your back straight. It’s important to use proper lifting techniques because if you don’t, you could seriously injure yourself!
If there are other people around who can help out with moving items like tables or chairs, make sure that they do so!
This will ensure that everyone stays safe while working on the job site.
If you’re alone and need help moving something large like furniture or equipment into place but don’t have anyone else nearby who can lend a hand, ask someone nearby if they would mind helping out (it never hurts).
Your boss might even have some friends who aren’t working yet but would love an opportunity to earn some extra cash while they wait out front in line.
You should always ask before trying anything risky especially when it comes down to safety concerns such as lifting heavy objects without proper training/equipment/etcetera.”
9. Work As A Team Player With Kitchen Staff, Waiters, And Other Banquet Servers
Once you start work as a banquet server, be sure to work with all other members of the staff. This includes chefs, bussers and even other servers if you are in a large group.
Teamwork is an important part of being successful in any job, but it’s especially important when it comes to serving guests at banquets. When everyone works together, each individual can do their best work and help each other out when needed.
Being open-minded and willing to accept feedback is key when working with others on your team. If someone has done something differently than what you would’ve done yourself or has made suggestions that might improve how things run on your shift, don’t be afraid to listen!
You may not agree with everything they say (or maybe even anything!), but at least give their ideas some consideration before dismissing them out of hand you never know where inspiration will come from!
10. Work Effectively Under Pressure During Busy Hours
When the restaurant is busy and you’re serving tables, it’s easy to get frustrated with guests and yourself.
You might feel like you can’t keep up, or that the guests are being rude or taking advantage of your kindness. However, there are steps you can take to ensure that this doesn’t happen:
Don’t get frustrated with guests if they seem impatient or difficult. They may not be having a great day because of something unrelated to their experience at the restaurant (which is probably why they chose it in the first place).
Don’t take personally any rudeness displayed by customers towards other servers or kitchen staff members don’t let them bother you! It’s their issue, not yours!
If someone gets upset over how long it took for their food order to arrive (even though we were busy), don’t let that ruin your day! Give them some time alone with their thoughts so that they can regain composure before returning to socialize again!
Remind yourself every 15 minutes (or more often as needed) during peak hours why this job is worth doing: money!!
11. Accept Tips Graciously From Guests Who Appreciate Your Efforts
When you’ve earned a tip, always accept it graciously. It’s a reward for good service and one that should be received with no hard feelings. However, there are some ways to ensure you’re getting the most out of your tips:
Tip percentages vary by industry, but in general a good rule of thumb is to expect 10% of the bill at most restaurants (the size of your tip increases when you serve more than one table).
A tip should be based on the quality of service as well as quality food and venue if someone has gone above and beyond for you or given you special attention during dinner (like creating an unforgettable experience).
Then don’t be afraid to ask them if they have any suggestions on how much money would make them feel like their efforts were worth it!
12. Help Guests Feel Comfortable By Providing Warm Smiles And Friendly Greetings To Make Event Goers Feel Welcome At The Venue
The final step to landing your dream job as a banquet server is to help guests feel comfortable by providing warm smiles and friendly greetings to make event-goers feel welcome at the venue. You can do this by being polite, kind, courteous, respectful and positive towards them.
Being polite is an important part of serving in any setting. It’s essential for making sure that everyone enjoys their time at an event and doesn’t have anything negative to say about it later on.
13. Give Guests A Memorable Experience In Your Professional Manner
It’s essential that you make a good impression on your guests. You want them to have an enjoyable experience, and the best way to do this is by being polite, helpful, attentive and friendly.
In addition to these qualities being important in any job or social setting, they are especially key if your goal is becoming a banquet server.
If you have ever been a guest at an event where the staff was rude or unhelpful (or if you are a staff member who has worked at such events), then it should be obvious why having exceptional customer service skills is so important for this position.
When it comes to landing your dream job in the hospitality industry, the most important thing is to be prepared. You never know when an opportunity will arise that could change your life forever!
Whether you are applying for a position as banquet server or hostess at a restaurant, rehearsal dinner planner at a wedding venue, or anything else related to food service management; there is no better way than by being prepared.