How To Explain B2C Marketing To Your Grandparents

Suppose your grandparents are getting up in years and they still live in the same old house they raised you in. You love them so much, and you want to see them as often as possible. 

But you also know that their house is ancient and inefficient, with a tiny kitchen, an outdated furnace that costs hundreds of dollars every month to heat during the winter months, and a luxurious bathroom where all that’s missing is a bidet.

You wish you could help your grandparents remedy these issues with modern home improvement solutions like new energy-efficient appliances, and solar panels for their roof.

The latest heating system (smart thermostats included) or radiant floor heating for their bathroom but it’s just too expensive for you to afford on your own!

You don’t have a billion-dollar marketing budget like Wells Fargo or Amazon do, but what if there were another way? What if I told you that we at XYZ Company don’t need your money because our B2C strategies are so strong? 

If we can help people like your grandparents upgrade their homes on our dime and then make it all back when those same people take out loans for renovations then we can save ourselves some money, too. 

And now that our company’s got this all figured out…we have more cash than ever before

What is B2B and B2C? B2B and B2C Explained For Beginners
1. Simplify complex terms using relatable examples.
2. Use familiar concepts to illustrate modern marketing methods.
3. Emphasize the shift from traditional to digital marketing.
4. Highlight benefits of online engagement and brand loyalty.
5. Connect the value of customer relationships to older values.

Create A Customer Avatar

Before you start working on a solution, you need to define the problem. To do that, think about why you want to solve this problem in the first place.

If your goal is “I want a new job,” then create an avatar for what kind of job that would be and why it’s important to you. Think about who else would benefit from this new position are there other people who could benefit as well? 

How can they help? What will happen if they don’t get involved? Who is most likely to help with your cause and how can they do so effectively?

You should also consider which metrics are going to be important in measuring success and failure once we start moving forward with our plan. For example: Are we looking at team performance or individual performance? 

Is it more important that everyone reaches their goals or that just one person does well enough so that he/she can leave without feeling like he/she failed miserably (or vice versa)? Where should I focus my time so that it has maximum impact on my company’s bottom line while still maintaining high morale among all employees?

These questions may seem like common sense but often companies neglect them when trying new strategies because they’re afraid of looking stupid or being ignored by their colleagues.”

Explaining B2C marketing to older generations can feel like deciphering a new language. In the world of digital business, understanding the art of using the internet to grow your business is crucial. It’s like connecting the dots of modern commerce for them.

Segment Your Email List

Segmenting your email list helps you to target your audience more effectively. You can segment it by age group, job title, industry, or whatever criteria are relevant to your business.

Segmenting your email list helps you to send more relevant content to your audience. For example, if you have an online clothing store, then there would be no point in sending an email about men’s ties if the person on the other side of that email address is a woman.

Segmenting your email list helps you to build a relationship with your audience by catering specifically to each individual’s needs and interests. 

This can lead to increased customer loyalty as well as sales because customers will feel like they are getting something special just for them!

Segmenting also allows businesses like yours (if it’s not already) to measure ROI from different marketing activities so they know which ones are working best based on customer engagement metrics such as open rates or click-through rates (CTRs). 

This way they won’t waste money on unnecessary marketing efforts while still retaining their core customers’ trust through targeted messaging strategies like retargeting ads across various channels including web browsers, mobile apps etcetera…

Use Videos In Your Emails

You probably already know that videos are more engaging than text, and they can be a great way to show your customers how to use your product. If you’re just getting started with video marketing, here’s how to make sure that it works for you:

Use your best resources. Videos don’t have to be expensive or elaborate you just need a camera and some basic editing software. But if you want something professional-looking, consider hiring someone who knows what they’re doing.#2#

Use a call to action in the video. You may want people watching the video on their phones while waiting at the doctor’s office (like we all do), but if so, make it easy for them to take action by putting clear CTAs on the screen as much as possible.#3#

Email can be a great way to reach out to customers and prospects but only if you send it at just the right time and place!

“Starting a business you truly love is like embarking on a fulfilling journey.” When you’re discussing B2C marketing with your grandparents, consider sharing insights from the guide on how to start a business you’ll actually love. It helps bridge the generation gap by emphasizing the values they appreciate.

Research Your Competitors

Now that you know what your product or service is, it’s time to move on to the second step in this process: researching your competitors.

This step is important because it will help you understand what others in the industry are doing and how they’re marketing their products.

Several tools can help with this process:

Google Alerts – Use Google Alerts to monitor keywords and topics related to your business. For example, if you run a dog grooming business, set up alerts for “dog grooming” and “dog grooming salon.” 

That way when people talk about dog grooming on social media or in news articles, you’ll be notified immediately so that you can respond or share content about your own business.

Make Use Of Google Adwords

Google Adwords is a great tool for B2C marketing.

To set up Google Adwords, you need to create a Google Ads account and add your website URL as the landing page. 

You can then choose from different types of ads like text, image, video, or product listing ads. You can also set your daily budget and decide how much traffic you want to generate through this campaign.

Once your ad campaign is running, it’s important to optimize it so that you get more clicks at an affordable cost per click (CPC). This means adjusting keywords and bids based on the performance of previous days/weeks/months until you find out which ones are most effective.

Finally, if you want proof that what we said above actually works in real life (even if they don’t believe us), here’s some proof:

Humor is a powerful tool in B2C marketing. Delve into the psychology of being funny in B2C marketing to showcase the importance of relatable content that transcends generations, giving your grandparents a glimpse into the world of modern marketing.

Optimize Google My Business

Google My Business is a free service that allows your business to show up on Google Maps and Google Search. You can add photos, videos, and other information about your business location to help customers find out more about you. 

This is a great way to build trust with potential customers since it gives them an idea of what they’ll see when they visit the store or purchase from you online.

Now that we’ve covered what b2c marketing is and how it works, let’s talk more about why this strategy should be part of every small business owner’s strategy:

Have An Active Social Media Presence

Social media is a great way to connect with your audience and share content. You can use it to inform your customers about your company and products, engage with them to build relationships, listen to their questions and concerns, and more. 

It’s also a good way of making sure that you’re using the right language when talking about your business social media has its own set of rules that everyone needs to follow!

But remember: social media isn’t just for marketing companies anymore. Lots of people have their accounts nowadays so if you don’t have one already (and if not, why not?).

Take advantage of this opportunity today by setting up some profiles on different sites like Twitter or Facebook.

Connect With Influencers

Influencers, like celebrities or leaders in your industry, are people who have a large following on social media and can help spread your message. 

For example, if you’re selling a new brand of tennis shoes for kids and want to get more exposure on Twitter, you could reach out to celebrity athletes who have a huge following on that platform and ask them whether they’d be willing to share the link with their followers. 

If they say yes (and hopefully they will), likely, many of their followers will also click through and read about your product.

This type of influencer outreach is relatively easy for B2C companies because consumers often trust recommendations from celebrities or other experts in the field over advertisements from big brands like Nike or Adidas. 

There’s no reason not to at least try this tactic if it makes sense for your business!

If there aren’t any obvious influencers within reach of your target audience then don’t worry too much; there are plenty of other ways that B2C marketers get the word out without relying on outside help.

Use Contests As A Way To Build An Audience For Your Product Or Service

You can build an engaged audience for your brand by smartly using contests. Contests are a great way to get people to engage with your brand.

Which can be useful if you’re trying to build awareness or promote your product or service. When used properly, contests are also good at getting new customers.

Here’s how:

Include an entry form that asks people their contact information so they enter the contest (and maybe even provide them with a coupon code). 

This gives you some data on those interested in what you’re selling and lets them know about special offers or discounts available only through this promotion.

Use social media platforms like Facebook ads and Instagram advertising (both free!) to promote it widely enough that people who aren’t already following your page see it this will help bring in new followers who might not have been aware of the promotion otherwise!

Making use of technology might sound overwhelming, but even explaining concepts like Google Analytics becomes simpler when you share insights from how to use Google Analytics in a B2C marketing capacity. This guide offers step-by-step explanations, making it easier for your grandparents to grasp.

Claim And Optimize Your Business’s Online Reviews

If a customer is looking for your business and you’re listed in the right categories, they’ll see you on search results. And if they read positive reviews of your business, they’ll be more likely to visit.

To do this, claim your Google My Business listing and make sure it’s accurate. Claiming your listing means that you own the information about your business (like location and contact info) so no one else can change it without going through you first. 

Once claimed, keep an eye on reviews left by customers so that if there are any negative ones or incorrect details like hours of operation or address listed, you can get them removed or corrected quickly before too many people see them!

Encourage Customer Reviews To Appear On Google And Yelp

You should encourage customer reviews to appear on Google and Yelp, as well as other social media platforms. 

These sites can be used to showcase your business in a positive light and provide information about your products or services. Your goal is to establish trust with potential customers by showcasing how others have experienced working with you.

Encourage reviews:

Ask for them! Provide an email address or link where they can submit their feedback, either publicly or privately if it’s a sensitive issue (for example, you don’t want everyone knowing that Grandma had constipation).

Respond promptly when someone leaves a review of your service this will help build goodwill with customers who were pleased with the interaction they had with you and may also encourage them to leave another review down the road. 

If someone has written something negative about their experience, apologize sincerely but do not try to justify what happened you are better off focusing on learning from mistakes instead of trying to justify them away.

On Google Places:

Send Text Messages To Your Customers

Now that you know how to explain B2C marketing to your grandparents, it’s time for the fun part: sending them text messages.

Text-based communication is a great way to reach your customers and in today’s world, most of them have smartphones and are used to getting texts every day. Texts are more personal than emails, so they feel more like they’re coming from a friend than an automated email campaign. 

They’re also much more likely to be read than other forms of digital communication more than 90% of all text messages are opened within three minutes after they arrive! 

And when someone replies with feedback or questions about their order or shipment info through a text message…well…you’ve got yourself some quality data right there!

Use Automation Software To Send Personalized Emails

Automation software is the key to making sure you’re keeping in touch with your customers. Mailchimp is a popular tool that allows you to send customized emails based on what people have already done (e.g., “Thank-you” emails after they’ve made a purchase).

You can also use automation software to segment your audience into groups, and then target each group with different content or offers. 

For example, if someone has visited your website but hasn’t purchased anything yet, they might get a coupon code or discount offer via email. 

If they have already bought something from you and haven’t engaged with the brand again in six months, however, their inbox will be filled with reminders about new products that are available for purchase.

With the market saturated with competition, understanding how to stand out from your competitors in B2C marketing becomes essential. By highlighting strategies from this guide, you can illustrate the modern landscape of marketing while aligning with your grandparents’ traditional business values.

Find The Right Time To Send Emails Or Facebook Posts

  • Consider the time of day you’re sending your emails or Facebook posts.
  • Do you know what times of day your audience is online?
  • Are they more likely to check their email in the morning, after work, during lunch, or on their commute home?
  • If you’re posting on social media, do you know when people are most active there?

These things can be difficult to predict with precision but if you can find some clues about what kind of schedule most closely fits your target demographic (and therefore best matches their need for information).

That will help make sure any content marketing messages get delivered exactly when they’re likely to be most relevant.

Spend Time On Facebook Live And Instagram Live Stories

Another way you can use Facebook Live and Instagram Stories is to grow your audience. The best way to do this is by hosting an interactive and engaging live video Q&A session with your most vocal fans. 

Ask them what they want to know, then answer their questions in real-time! They’ll love it and you’ll gain some new followers in the process.

Another great use of these platforms is increasing engagement with your current audience. For example, if you have a blog on your website that readers like but rarely comment on (or even visit), try asking them questions about it through Facebook Live or Instagram Stories! 

You might be surprised at how much interaction there is when people feel like they’re part of something bigger than themselves and oftentimes, those interactions are more valuable than just likes or comments anyway (since they’re usually more personal).

You can also use these tools as an opportunity to build trust with potential customers by providing exclusive content like behind-the-scenes footage from photoshoots or giveaways sponsored by brands with which we partner on campaigns-related content creation opportunities.”


In conclusion, marketing can be a bit more complicated than it sounds on the surface. Hopefully, this breakdown has given you a stronger understanding of what B2C marketing is and how it works. If you’re looking for more information.

We have plenty of resources on our site that explains different aspects of marketing and other business principles so feel free to check those out!

Further Reading

Exploring B2C Content Strategy in 2020: Dive into the world of B2C content strategy with insights and trends from 2020. Learn how to engage your target audience effectively.

B2B vs B2C Marketing: Choosing the Right Strategy for Your Business: Understand the nuances of B2B and B2C marketing strategies to make informed decisions that align with your business goals.

Demystifying B2C Marketing: A Comprehensive Guide: Delve into the fundamentals of B2C marketing through this comprehensive guide. Uncover the strategies and principles that drive successful campaigns.

And here’s the “FAQs” section based on the semantic of the title:


What is B2C content strategy?

B2C content strategy focuses on creating and delivering valuable content to engage and convert consumers. It involves tailoring content to resonate with the needs and preferences of a specific target audience.

How do I choose between B2B and B2C marketing strategies?

Choosing between B2B and B2C marketing strategies depends on your business type and target audience. B2B marketing caters to businesses, while B2C marketing targets individual consumers. Assess your goals and audience to make an informed decision.

What does B2C marketing involve?

B2C marketing involves promoting products or services directly to individual consumers. It emphasizes emotional appeals, relatable messaging, and effective communication to drive sales and build brand loyalty.

How can I create an effective B2C marketing campaign?

To create an effective B2C marketing campaign, start by understanding your target audience’s preferences and needs. Craft compelling messages, leverage social media, and focus on visual content to capture consumers’ attention and encourage conversions.

What are some key considerations in B2C marketing?

In B2C marketing, personalization, emotional connection, and ease of purchase are crucial. Tailor your marketing efforts to individual consumer preferences, establish an emotional bond with your brand, and streamline the buying process for optimal results.