A cover letter is a one-page document that accompanies your resume when you apply for a job. In it, you highlight your strengths, explain why you’re interested in the position, and how your qualifications can help the company. The letter should be written in the third person, using “you” instead of “I.”
When applying for jobs on Upwork, it’s important to remember that hiring managers may not be able to view your profile or portfolio right away. In fact, many Upwork employers receive hundreds of applications each week! That means they’ll be skimming through resumes quickly and if there’s anything they don’t like about yours, they’ll move on without looking further.
If you want to stand out from the crowd and get hired at an agency or freelancer platform like Upwork, read our samples below:
| Takeaways |
|---|
| Use specific keywords and phrases from the job description in your Upwork cover letter. |
| Highlight your relevant skills and experience. |
| Tailor your cover letter to the specific job and client you are applying to. |
| Keep your cover letter concise and to the point. |
| Proofread your letter for spelling and grammar errors before submitting it. |
Dear [Client’s Name],
I am thrilled to apply for the customer service position you have available. With over 3 years of experience in customer service, I have honed my communication skills and developed a strong ability to understand and meet the needs of clients.
Having worked for two different companies, I have gained valuable insights into effective communication and customer satisfaction. I believe that my experience and skills make me a perfect fit for your project.
I am confident in my ability to provide exceptional support to your clients and help your business thrive. I am available to start immediately and am eager to contribute to your team. I would love to discuss how my background, skills, and enthusiasm can benefit your project further.
Thank you for considering my application. I am excited about the opportunity to work with you and contribute to your success. Please feel free to reach out if you have any questions or would like to discuss further.
Best regards, [Your Name]
A great cover letter is your opportunity to make a positive first impression with a potential client. Learn 10 simple ways to make your Upwork cover letter stand out and increase your chances of getting hired.
#2 Sample Cover Letter For Upwork Customer Service
Hi [Client’s Name],
I’m excited about the opportunity to work with you on your customer service project. With years of experience in customer service across various fields, I believe I have the skills and knowledge needed to excel in this role.
While my rate is $15 per hour, I’m open to negotiating a lower rate for long-term projects. I’ve been a part of the Upwork community since 2014 and have built strong relationships with my clients by delivering high-quality work and exceeding their expectations.
I am committed to helping your business succeed and am willing to do whatever it takes to contribute to your success. Whether it’s training employees or learning new skills, I’m dedicated to helping you achieve your goals.
I look forward to discussing how I can be a valuable asset to your team. Thank you for considering my application. I’m eager to hear from you soon.
Best regards, [Your Name]
#3 Sample Cover Letter For Upwork Customer Service
Dear [Client’s Name],
I am excited about the opportunity to join your team and contribute my customer service experience to your project. With a strong background in customer service, I am confident in my ability to meet your needs and exceed your expectations.
In my previous roles, I have developed excellent communication skills and a knack for problem-solving, which I believe will be valuable assets in this position. I am eager to bring my passion for customer satisfaction to your team and help you achieve your goals.
If you have any questions or would like to discuss how my skills align with your project needs, please don’t hesitate to reach out. I look forward to the possibility of working together.
Sincerely, [Your Name]
#4 Sample Cover Letter For Upwork Customer Service
Hello,
I’m excited about the opportunity to work with you on this project. With a strong background in customer service, I am confident in my ability to contribute to your team and help you achieve your goals.
Throughout my career, I have worked with many companies, including [company name], [company name], and [company name]. In each case, I have received positive feedback from clients for my ability to make them feel comfortable and happy with their experiences.
I am skilled in [mention specific skills or areas of expertise], which I believe will be valuable assets in this role. I am committed to delivering high-quality work and exceeding your expectations.
If you have any questions or would like to discuss how my skills align with your project needs, please let me know. I am eager to learn more about your project and how I can contribute to its success.
Thank you for considering my application. I look forward to the possibility of working together.
Best regards, [Your Name]
#5 Sample Cover Letter For Upwork Customer Service
Hello [Client’s Name],
I am excited about the opportunity to work with you on your writing project. With over 8 years of experience in the field, I have a strong background in writing articles and blog posts, as well as a deep understanding of SEO and social media marketing.
I am passionate about helping people find what they’re looking for and believe that everyone deserves to be heard. My goal is to help you get your message across in a way that’s clear, concise, and engaging.
I have worked with numerous companies, including [company name], [company name], and [company name], and have consistently delivered high-quality work that exceeds my clients’ expectations. I am confident that my skills and experience make me a perfect fit for your project.
Please let me know if you would like to see samples of my work or if you have any questions. I am eager to learn more about your project and discuss how I can help you achieve your goals.
Thank you for considering my application. I look forward to the possibility of working together.
Best regards, [Your Name]
Writing a killer cover letter is key to getting noticed by potential clients on Upwork. Take a look at our guide on writing a killer Upwork cover letter for real samples and tips to help you make a great first impression.
#6 Sample Cover Letter For Upwork Customer Service
Hello [Client’s Name],
My name is [Your Name], and I am excited about the opportunity to work with you. With [number of years] of experience as a customer service representative, I have developed a passion for helping customers and ensuring that their needs are met.
I am known for being detail-oriented and always strive to ensure that all my work is completed correctly and efficiently. I believe that providing the best customer service possible is crucial to the success of any business, and I am committed to delivering exceptional service to your clients.
If you hire me, you can be assured that you will not regret it. I am dedicated to exceeding your expectations and am confident that my skills and experience make me a perfect fit for your project.
Thank you for considering my application. I look forward to the possibility of working with you and contributing to your team.
Best regards, [Your Name]
#7 Sample Cover Letter For Upwork Customer Service
Hello [Client’s Name],
I am excited about the opportunity to work with your company and contribute my expertise in customer service. With over two years of experience as a telemarketer and support agent, I have developed a deep understanding of how to effectively handle customer needs and provide exceptional support.
I believe that the key to good customer service is being able to empathize with your customers. I understand how frustrating it can be when you need help and feel like no one is listening to you, and I am committed to ensuring that every customer feels heard and valued.
In my previous roles, I have consistently received positive feedback from clients for my ability to listen to their concerns and work with them to find solutions that meet their needs. I am confident that my skills and experience make me a perfect fit for your company, and I am eager to contribute to your team.
Thank you for considering my application. I look forward to the opportunity to work with you and provide the best possible experience for your clients.
Best regards, [Your Name]
#8 Sample Cover Letter For Upwork Customer Service
Hello [Client’s Name],
I am excited about the opportunity to work with you on your project! With my experience in customer service, I can help you create an engaging and informative website for your business.
I have a strong passion for helping businesses that are just starting out, as it allows me to help them build their brand from the ground up. I enjoy showing clients how they can use their products or services in creative ways to attract and retain customers.
In my previous roles, I have successfully collaborated with clients to create websites that effectively showcase their brand and engage their target audience. I am a quick learner and can easily adapt to new projects, so I am confident that I can help you achieve your goals.
I would love to hear more about your company and how we could work together to help each other grow. Please let me know if you have any questions or concerns, as I am here to help in any way I can.
Thank you for considering my application. I look forward to the possibility of working with you.
Best regards, [Your Name]
Are you a web developer looking to land more jobs on Upwork? Check out our sample Upwork cover letter for web developers for inspiration and tips on how to create a winning cover letter.
#9 Sample Cover Letter For Upwork Customer Service
Hello [Client’s Name],
I am excited about the opportunity to work with your company and showcase my 10 years of experience as a customer service representative. I am eager to take my career to the next level and believe that my skills and experiences make me a perfect fit for your team.
In my previous roles, I have gained experience in every facet of customer service, from answering phones and emails to handling in-person interactions. I have a proven track record of communicating clearly and professionally while keeping customers happy. Additionally, I excel at tracking issues to ensure they are resolved promptly and do not recur.
I am confident that my skills and experiences make me a valuable asset to your team. I am eager to learn more about your company and how I can contribute to its success. Thank you for considering my application. I look forward to the possibility of working with you.
Best regards, [Your Name]
#10 Sample Cover Letter For Upwork Customer Service
Hello [Client’s Name],
I am excited to apply for the customer service position at your company. My name is [Your Name], and I recently graduated with a degree in English and French. I have previous experience working with customers as a barista, where I honed my communication and customer service skills.
My fluency in both written and spoken French would be advantageous in communicating effectively with your French-speaking clients. I am confident in my ability to provide excellent customer service and contribute to the growth of your business.
I am eager to discuss how my skillset and language proficiency can benefit your team. Please let me know if you have any questions or if you would like me to provide more details about my qualifications. Thank you for considering my application.
Best regards, [Your Name]
#11 Sample Cover Letter For Upwork Customer Service
Hello [Client’s Name],
I am excited about the opportunity to contribute to your company’s customer service improvement efforts. With over 6 years of experience in the field, I have developed a deep understanding of customer service processes and a keen ability to deliver exceptional service.
Having previously worked with [company name], I have firsthand knowledge of their operations and customer service needs. I am confident that my skills and expertise align well with the requirements of this project.
I specialize in [specific skills or areas of expertise], which has been instrumental in my past successes. My clients have consistently praised my work ethic, quick thinking, and ability to create genuine connections with customers.
I am eager to bring my unique blend of skills and experiences to your team and help elevate your customer service to new heights. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your company’s success.
Best regards, [Your Name]
Proofreading is an essential part of creating a professional and effective cover letter for Upwork. Improve your chances of getting hired with our Upwork proofreading cover letter samples to help you craft a polished and error-free cover letter.
#12 Sample Cover Letter For Upwork Customer Service
Dear [Client’s Name],
Thank you for considering my services. I’m a professional writer specializing in content creation, copywriting, and ghostwriting. With a track record of delivering high-quality content that meets clients’ exact needs, I am confident in my ability to contribute to your project.
My writing style is characterized by its friendly and conversational tone, which allows me to engage readers effectively. However, I can also adopt a more serious tone when necessary. My organizational skills ensure that I meet deadlines and deliver work without any issues.
I am excited about the opportunity to work with you on this project. Please let me know if there’s anything else I can provide to demonstrate why we would be a good match.
Thank you for your consideration. I look forward to the possibility of working together.
Best regards, [Your Name]
#13 Sample Cover Letter For Upwork Customer Service
Dear [Client’s Name],
I am excited about the opportunity to contribute to your customer service team’s growth. With my background as a customer service representative, I am confident in my ability to handle your customers with professionalism and care.
I am deeply passionate about helping others and ensuring that every customer feels valued and heard. My experience has taught me the importance of empathy and communication in providing exceptional customer service.
I have attached my resume for your review, which outlines my qualifications in more detail. Please let me know if you have any questions or would like to discuss how my skills can benefit your team further.
Thank you for considering my application. I look forward to the possibility of working with you.
Best regards, [Your Name]
#14 Sample Cover Letter For Upwork Customer Service
Dear [Client’s Name],
I am excited to apply for the customer service position at your company. With over 3 years of experience working directly with clients, I have honed my skills in providing exceptional customer support through various channels, including email, phone, and live chat.
In my previous roles, I have successfully managed online portals for companies, creating new profiles, responding to inquiries, and resolving issues efficiently and effectively. I have also developed a strong ability to resolve disputes between customers and businesses, ensuring that all parties are satisfied with the outcome.
I am passionate about customer service and am eager to use my skills to help your company grow and succeed. I am confident that my experience and dedication make me a perfect fit for your team.
Thank you for considering my application. I look forward to the opportunity to contribute to your company’s success.
Sincerely, [Your Name]
Crafting a compelling cover letter is crucial for success on Upwork, especially when applying for customer service positions. Take a look at our collection of sample cover letters for Upwork customer service for inspiration and guidance on creating a strong and effective cover letter.
#15 Sample Cover Letter For Upwork Customer Service
Dear [name],
I am excited to apply for the position of Customer Service Associate at [company name]. With over 5 years of experience in customer service, I have honed my skills in understanding and meeting the needs of clients while ensuring they feel valued and supported.
In my previous role at [previous company], I worked closely with clients on a daily basis to resolve issues, answer inquiries, and provide exceptional service. I consistently received positive feedback from clients for my responsiveness and ability to address their needs effectively.
I am a quick learner and am always eager to expand my skills and knowledge. I believe that my strong communication skills, coupled with my ability to empathize with others, make me a valuable asset to your team. I am confident that I can contribute to the success of [company name] and am eager to bring my dedication and enthusiasm to your team.
I am available for interviews starting immediately and am flexible with my availability. Please let me know if you would like to schedule a call to discuss how my skills and experience align with the needs of your team.
Thank you for considering my application. I look forward to the opportunity to contribute to the success of [company name].
Sincerely, [Your Name]
#16 Sample Cover Letter For Upwork Customer Service
Dear Client,
I am excited to apply for the position of Customer Service Agent at your company. With a strong work ethic, attention to detail, and excellent communication skills, I am confident in my ability to provide quality service to your clients and contribute to your company’s growth.
In my previous role as a customer service agent, I developed a keen understanding of the importance of clear and professional communication. I have a natural ability to connect with customers and ensure their needs are met, which has resulted in high levels of customer satisfaction and repeat business.
I am eager to bring my skills and enthusiasm to your team and help your company achieve its goals. I am available for an interview at your earliest convenience and look forward to discussing how my background, skills, and passion for customer service can benefit your company.
Thank you for considering my application. I am excited about the opportunity to contribute to your team and help your company succeed.
Sincerely, [Your Name]
Further Reading
Here are some additional resources to help you improve your Upwork cover letter:
Odesk / Upwork Cover Letter Samples, Examples, and Format: A comprehensive collection of cover letter samples for a variety of jobs on Upwork, complete with tips and formatting suggestions.
Professional Cover Letter Sample for Upwork: A guide to writing a professional cover letter for Upwork, including a sample cover letter and tips for making your application stand out.
Customer Service Representative Cover Letter Sample: A sample cover letter for a customer service representative position, with tips for tailoring your cover letter to the job description and company.
FAQs
What should I include in my Upwork cover letter?
Your Upwork cover letter should include a brief introduction of yourself, a statement of your interest in the job, a summary of your relevant skills and experience, and a closing statement thanking the client for their consideration.
How long should my Upwork cover letter be?
Your Upwork cover letter should be concise and to the point, typically no longer than one page.
How can I make my Upwork cover letter stand out?
To make your Upwork cover letter stand out, be sure to tailor it to the specific job and client you are applying to, use keywords and phrases from the job description, and highlight your relevant skills and experience.
Should I include my rates in my Upwork cover letter?
It is generally not recommended to include your rates in your Upwork cover letter, as this can come across as pushy or presumptuous. Instead, focus on demonstrating your value and skills to the client.
How can I format my Upwork cover letter for readability?
To make your Upwork cover letter easy to read and visually appealing, use short paragraphs, bullet points, and a clear, easy-to-read font. Be sure to proofread your letter for spelling and grammar errors before submitting it.
Costantine Edward is a digital marketing expert, freelance writer, and entrepreneur who helps people attain financial freedom. I’ve been working in marketing since I was 18 years old and have managed to build a successful career doing what I love.