How To Land Your Dream Job As Dispatcher

If you have a passion for helping people and want to get into the transportation industry, becoming a dispatcher is one of the best jobs out there. Being able to help with customer service and logistics is an incredibly rewarding experience. 

Once you’re hired as a dispatcher, it’s up to you to take on as much responsibility as possible within your company’s structure. 

If you want more than just being available 24/7 when people call in an emergency or need assistance picking up their packages if you truly want to make more of an impact then here’s how:

Make Sure Your Resume Matches Your Experience

A good resume is the first step to landing your dream job as a dispatcher. Your resume should be tailored to the job description and employer, as well as include plenty of relevant experience and education.

Include any relevant skills that match the job’s requirements. 

For instance, if you’re applying for an entry-level position in customer service at an insurance company, it would be helpful to list any previous call center experience or knowledge of customer service software in this area on your resume. 

However, if you’re applying for a position at another type of business (such as a logging company), it’s not necessary to include this information on your resume since it won’t be applicable here.

Tailor each section of your resume specifically to each employer.

For example: If I were applying specifically for one particular position with ABC Company Inc., then I would tailor my objective statement (i) towards those specific requirements e.g., “I am an experienced project manager seeking [title] role within ABC Company Inc.

Check Off The Boxes On A Job Description

  • Make sure the job description matches the job you are applying for. If it doesn’t, then don’t apply.
  • Make sure you have the skills and experience to do the job. If you don’t, then either gain those skills or find another position that uses different ones than what is required for this role.
  • Make sure you have all of the qualifications stated in their requirements list (see above). 

If any are missing, make sure they look into providing them before moving forward with hiring anyone else! It’s not fair if one person has everything needed but another does not simply because they decided not getting certified was worth more time spent than money saved…

Or something like that…but whatever; just don’t leave yourself open like this unless there’s really no other option and even then still consider whether it could hurt more than help later on down road when someone finds out what happened while working here together.”

Get Professional References To Back You Up

When it comes time to list your references, be sure that you have at least three people who can speak to your work history and experience as a dispatcher. Some things they should be able to say include: “This is the best dispatcher I’ve ever worked with.” 

Or, “We couldn’t have done this project without [your name].” Or maybe even, “I wish all of my dispatchers were as good as [your name]!” In order for these types of statements to come from someone’s mouth about you, they need to know what kind of person you are.

So make sure that any person willing and able-bodied enough give such glowing reviews has known you well enough over an extended period of time in a professional setting.

Use A Cover Letter To Customise Your Application

A cover letter is an opportunity to explain why you are interested in the job. It’s your chance to show that you have read their ad and can speak to their specific needs.

You should also use a cover letter to explain why you would be a good fit for the job, even if it seems obvious. 

For example, if they mention they’d like someone with customer service experience, don’t assume they’re going on about retail or restaurant work tell them exactly what kind of customer service experience you have!

Explain any skills or experience that makes you stand out as the best candidate for this position. If there’s something unique about your background or qualifications that relate directly to working as a dispatcher (like being bilingual), let them know!

Tailor Your Resume For Specific Jobs

To make sure your resume is tailored to the job requirements, you should first look at the job description. The more specific you can be with each requirement, the better. 

For example: if a position requires that candidates have “3 years of experience in dispatch,” then you should include this information on your resume. 

If it doesn’t specify how much experience is needed, then just list any experience that could help them decide whether or not they want to contact you further.

Another way to make sure your resume matches a company’s needs is by looking at its website and finding out what kind of work they do (are they focused on dispatching airplanes? 

Or are they focused on medical supplies? Or both?) Then tailor your resume accordingly so it’s relevant for their particular industry and what kind of jobs they have available.”

Find The Right Keywords For Your Industry

It’s also important to understand the industry you’re hoping to get into. You need to find out what keywords are commonly used by people in your industry, so you can use them on your resume and in applications.

When I was looking for my first job as a dispatcher, I did some research on what words people who worked in my field used most often. Then I looked up those words on Google Trends to see how frequently they were searched by people searching for jobs in dispatch.

I found that certain words appeared more than others: “dispatcher,” “transportation,” and “logistics.”

Avoid Being Too Vague About Previous Jobs

When you’re describing your previous job, be sure to give a brief overview of your role and explain the skills you learned. Be specific: instead of just saying “I got my degree in accounting,” say that “I passed all four parts of the CPA exam.” 

Also, be sure to give examples of how you used those skills. If someone asks why they should hire you instead of someone else.

Being able to say “I helped make sure we were meeting our budget goals by tracking expenses” is much better than simply saying “because I’m the best person for this job.”

Finally, show how your experience has helped others as well. If nothing else, this will prove that you’re not just looking out for yourself; it’ll also show that even if things didn’t go perfectly in every situation (and who’s career really does?).

There were still moments when everything went well and that means something good about who you are as an employee!

Create A Format That Emphasises What You Do Well

Don’t Write A Chronological Resume

The first mistake people make when they create a resume is to start writing their employment history in the order it occurred, with each job entry followed by the dates it ran from and then the duties and responsibilities that went along with it. 

This format makes you look like a robot instead of an interesting person who can bring something special to any workplace and that’s exactly what you want your dispatcher resume to do! 

Instead, use bullet points or short sentences so that employers can get an overview of all your best qualities at once before they even start reading about your past work experience in detail.

Be Honest About Your Experience

You should never lie on your resume. If you’ve been out of work for a while, don’t make up an excuse or lie about why you didn’t get the job. You’ll just be caught and it will hurt your chances of getting hired in the future.

If you do have experience as a dispatcher, be honest about how many hours per week or months/years are in each position. Don’t say you were doing dispatch full-time when it was only part-time. 

Also, if a company asks for references from former employers (which they usually do), don’t give them names and numbers that are fake they’ll find out eventually!

Don’t Pad Out An Impressive Resume With Meaningless Details

Don’t pad out an impressive resume with meaningless details. This can be a tricky one to navigate if you’re new to job hunting, but it’s important to keep in mind that your resume is meant to sell you as a candidate for the job. 

You want it to read like a sales pitch rather than as a list of facts and figures (even though those are important).

As such, you need to make sure that each piece of information on your resume serves some purpose in terms of selling yourself if not directly, then by showing off something else about yourself that does serve some purpose.

For example: if you’re applying for an entry-level position at an insurance agency, there’s no need for an extensive history or description of your educational background; 

Just list enough info so potential employers can see where you went and how long it took for your degree/certification/etc., then move on! 

They’ll assume from this information alone what kind of person they’re dealing with anyway and probably won’t care much beyond their initial impression unless they decide they want someone more experienced instead because they have higher expectations than originally thought (or whatever).

Alternatively: if there was some other unrelated experience relevant only because it shows how well-rounded I am? 

Maybe mention that too…but again don’t go overboard! It’s easy enough when describing accomplishments without sounding boastful while also making sure everything gets covered without cluttering up key points unnecessarily.

Show Off Your Achievements Rather Than Just Describing Your Past Responsibilities

This is your chance to show off your achievements. So, don’t just describe your past responsibilities. 

Instead, list them in the order of importance and give concrete examples that highlight the impact of your work. If you’ve achieved a big goal, make sure to include it at the top of your list. 

You should also avoid using the word “I” when talking about yourself instead, focus on what you achieved by using numbers or quantifying what you did (e.g., increased sales by 25%). 

Finally, don’t use terms like “team” or “group” when describing yourself or what you did these are vague descriptions that lack substance and specificity.

Keep It Simple, No Longer Than A Page If Possible!

Keep your resume to a maximum of two pages.

Include only the most relevant information, including your career objectives and work experience. 

Make sure that the most important information (i.e., your qualifications) is at the top of your resume, not buried in a sea of irrelevant details.

But don’t forget to include any other pertinent details such as job titles within each position held, descriptions of any accomplishments related to those positions, etc.

In addition to listing out all of these details on paper (or screen), also include them in an online profile so recruiters can find you via search engines and recruiters will know exactly what they’re getting when they read through everything!

Make sure that it’s easy-to-read too; this means no fancy fonts or extravagant design schemes unless they’re absolutely necessary for conveying certain information about yourself/your skill set that wouldn’t otherwise be apparent.

And even then I’d recommend keeping things simple because no one wants an entire page full just explaining their background when it could already be summarized more effectively elsewhere.”

Practice Interview Questions With People Whose Opinions Matter To You

If you don’t have an opportunity to interview, practice is the next best thing. You can even tape yourself interviewing for fun! The more practice you get, the better.

Practice asking questions in an interview: In this exercise, your goal is to ask thoughtful and insightful questions that show your interest in the position and demonstrate how much research you’ve done on the company.

Practice answering questions in an interview: This is a good exercise if you’re nervous about being asked certain types of questions. 

It will also help you figure out which types of information they want from candidates so that when it comes time for the real interview (or job fair), you’ll know exactly what they’re looking for!

Practice answering questions about your job: This could be anything from “What skills do I need?” or “What qualities define a great dispatcher?” up to things like “How long are shifts?” or “What does training look like?”.

Practice answering questions about your skills: After doing some research on companies and positions where dispatchers work, think about what makes them unique from other jobs within their industry space and what sets them apart. 

What are key characteristics shared by these jobs as compared with others? How would someone who works at one place differ from another place?


Landing the job of your dreams is a lot like getting into any relationship. There are certain things you have to do to make it happen, and knowing what those are can help you get started on your path to success. 

But just like in romance, if any one of these steps is missing or done poorly then there’s no way for things to work out well between you and your new employer!

We know it can be hard when starting as a dispatcher, especially if this isn’t your first time applying for jobs (and let’s face it: most jobs aren’t!). It might feel like there are so many other people who are better suited than yourself; 

However, there is something that makes each applicant special enough for an employer’s attention – and yours just happens to be what we call “the right fit.” So don’t worry about trying too hard: just follow our advice below and everything will fall into place!

This post was written with the intent of helping aspiring dispatchers learn how they can land their dream job as a dispatcher by following some simple tips. We hope our advice has been helpful; now go out there and show them all what you’re made of! Good luck!