If you’re looking to get a job as a hostess, you’ve probably already heard the stories. From signing autographs at restaurants to making sure no one gets on their period during their shift, there are plenty of things that can go wrong in this job.
But if done correctly and consistently, it’s also one of the most rewarding professions out there. Here are 10 easy tips for landing your dream position:
| Takeaways |
|---|
| Highlight the importance of excellent communication and customer service skills for a hostess job. |
| Emphasize the need to showcase enthusiasm and passion for providing exceptional customer experiences during interviews. |
| Recommend researching the restaurant or establishment beforehand to familiarize oneself with the menu and services. |
| Suggest dressing professionally in business casual attire for hostess interviews. |
| Encourage demonstrating skills in handling challenging situations with customers and maintaining a positive attitude. |
| Mention the potential benefits of obtaining training in customer service, conflict resolution, or food safety. |
| Stress the significance of multitasking and organizational skills in the hostess role. |
| Emphasize the value of a friendly and welcoming demeanor when interacting with guests. |
| Advise practicing answering common interview questions to prepare for hostess interviews. |
| Encourage candidates to be proactive in creating a positive first impression when welcoming and seating guests. |
1. Your Smile Is Your Biggest Asset
You’re probably wondering what this has to do with landing a hostess job. Well, your smile is your biggest asset because it will help you get through any interview and land that dream job as a hostess.
Now, I know what you’re thinking: “But how can smiling help me get my dream job as a hostess? I could never go out with someone who smiled at everyone they met!” And while that may be true in some cases, it would certainly make you more likable than not smiling at all!
That’s why we recommend always keeping an open mind when it comes to meeting new people – even if they don’t seem like they’re worth getting along with at first glance (or second or third).
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2. Please And Thank You Go A Long Way
It’s not just about being polite for the sake of it; thanking people for their time, effort and patience will help you stand out as an exemplary employee in their eyes.
Be sure to put on your best manners when interacting with guests (yes, even if they look like they just got out of bed) and co-workers alike you never know who might be watching!
The same goes for managers and owners: if they’re happy with your work ethic and attitude, they’ll be more likely to recommend you as someone they’d like to have on their team again.
3. Every Table Matters
Your job is to make every table in your section feel welcome and cared for, from the couple who just got engaged to the business travelers who are celebrating a big deal.
It’s not about just knowing where everything is it’s about remembering what each guest wants before they even ask. Do you need help getting those extra napkins?
Are you ready with a refill on water or coffee?
You are an extension of their server, so if they need anything while they’re at their table or if there’s an issue at another part of the restaurant (and trust me, there will inevitably be some kind of crisis that needs solving), then it’s up to you to fix it as quickly as possible!
Take pride in doing your job well by being friendly and welcoming to everyone, attentive without being intrusive (you want them eating their food and enjoying themselves), polite even when people don’t know how nice manners can be (“yes” instead of “yeah”).
Helpful but not pushy (“I’ll get that for you”), happy because this is what you love doing most out of all the things ever (even though sometimes people suck).
Good listeners who can hear both sides equally well because this isn’t just about pleasing one party but making sure everyone feels heard so no one thinks twice about coming back again sometime soon…
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4. Have A Positive Attitude No Matter What Happens
Be grateful for the opportunities you have
Have a positive attitude no matter what happens. You don’t want to be bitter or angry about things that didn’t go your way and make your colleagues dislike you.
If someone does something nice for you, take it as a sign that they like working with you and are willing to help out when needed!
Remember That You Can’t Control Everything
Don’t stress too much over little things try not to get too stressed out over things in general because it will only make things worse! If something goes wrong at work, don’t blame yourself: remember that it will soon pass as well (and probably won’t happen again).
Do not take anything personally if someone says something mean about your job performance or appearance, remember that sometimes people say mean things just because they’re having a bad day themselves so there’s no need for anger towards them either!
5. A Little Preparation Goes A Long Way
Get to know the menu. Know the ingredients in each dish, drink and dessert on the menu. This may seem like a lot of work, but it will pay off in the end.
When you can confidently answer questions about ingredients and dishes, you’ll be able to provide your guests with good service throughout their meal or event!
Know what drinks come with each dish or cocktail. If someone orders something off-menu, you can always serve them one of your favorites instead.
Know what beers pair well with which foods/dishes/courses (this doesn’t mean memorize every single pairing ever created it’s okay not to know everything).
6. Never Lie To Your Manager Or Your Guests
Your manager will always know the truth. No matter how hard you try to hide it, your boss has a sixth sense for when you’re lying or hiding something from her.
Even if she doesn’t know what’s going on in your head, she’ll see through any attempt at deception and call you out on it immediately.
The same goes for guests; they will always find out the truth eventually if not directly from you then through hearsay or gossip so there’s no point in trying to cover up any wrongdoing or misdeeds that come along with being a hostess.
If something happens at work that makes you feel remorseful or guilty about yourself or your coworkers, own up to it rather than trying to pretend everything is fine when it isn’t (especially if someone else will get blamed for said actions).
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7. Be Punctual And Consistent With Call-Outs And Time Off Requests
Even if you’re the most reliable person in the world, it’s best to play things safe by sending an email or text message confirming your absence two hours before you intend to leave for work.
If it’s urgent and you need to let your manager know about an unexpected change of plans, send them a quick note as soon as possible (though not while driving).
Whether or not you’re sick when calling out from work is irrelevant it’s always good practice to give your manager plenty of notice so they can plan accordingly.
8. Dress Professionally And Make An Effort Whenever Possible (This Includes Wearing Deodorant)
Dress professionally. I don’t mean that you need to wear a power suit and a blazer, but make an effort whenever possible. This includes wearing deodorant and not wearing too much or too little makeup, perfume, jewelry and whatever else people use to make themselves look fancy.
Be nice! Being friendly with customers is one of the most important parts of the job because it helps them feel welcome and comfortable when coming into your restaurant/event space/coffee shop/etc.
Even if they’re just being rude because they’re having a bad day or are on vacation from another planet where everyone’s means all the time (it happens), don’t take it personally just smile back at them politely until they go away!
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9. You Never Know Who Might Be Watching At Any Given Moment
Even though the guest is your main priority, you can’t forget about being professional at all times. It is your job to make a good impression on the guests. Do what you can to be helpful and polite to them as well as your fellow employees.
A good hostess also knows how to multitask and takes initiative when she sees an opportunity for improvement or change in her department or company.
It is important that she has a positive attitude in order to make sure everything runs smoothly during work hours because it reflects on her professionalism as well as her employer’s reputation so she needs to ensure that everyone leaves feeling satisfied with their experience at this establishment!
10. Don’t Over-Promise And Under-Deliver!
Know what you’re capable of before setting expectations too high or low with guests or co-workers (and keep them in the loop when they get moved around!). You’ll quickly learn what your strengths, weaknesses, and preferences are as a hostess.
Don’t be afraid to ask for help – there are plenty of people around who can lend a hand if needed!
And don’t be afraid to ask questions – this is an incredibly diverse industry with tons of different personalities and experiences; many employees have been where you are now so they’ll be happy to share some tips on how they’ve succeeded in their roles.
The same goes for feedback: if something isn’t working out well at your job, feel free to bring it up with someone who has more experience than yourself (either internally or externally).
You don’t want anyone getting too comfortable if there’s something that could make things better then let them know so everyone can feel great about their work environment!
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Conclusion
Keep in mind that this is just a starting point for your journey as a hostess. Remember to be patient with yourself and others, but also firm when necessary.
The best way to learn is through practice! Just keep on doing what you love doing most: serving people with a smile on their face.
Further Reading
Here are some additional resources to help you explore further on the topic:
How to Land Your Dream Job in 6 Weeks: Discover effective strategies and actionable tips to accelerate your job search process and secure your dream job in just six weeks.
6 Hostess Interview Tips and Tricks That’ll Get You the Job: Learn valuable insights and practical advice specifically tailored for aspiring hostesses to ace their interviews and increase their chances of landing the desired job.
Tips and Tricks to Help You Land Your Dream Job: Gain expert guidance and industry insights to enhance your job search strategy, optimize your resume, and stand out as a candidate in a competitive job market.
Feel free to explore these resources to expand your knowledge and gain more insights into landing your dream job.
FAQs
Here are some frequently asked questions related to landing your dream job as a hostess:
Q: What skills are important for a hostess job?
A: Some important skills for a hostess job include excellent communication and customer service skills, the ability to multitask and stay organized, a friendly and welcoming demeanor, and the ability to handle high-pressure situations with grace.
Q: How can I prepare for a hostess interview?
A: To prepare for a hostess interview, you can research the restaurant or establishment, familiarize yourself with the menu and services, practice answering common interview questions, and demonstrate your enthusiasm for providing exceptional customer experiences.
Q: What should I wear to a hostess interview?
A: It is recommended to dress professionally for a hostess interview. Opt for business casual attire, such as a polished outfit that aligns with the restaurant’s dress code and conveys a professional and presentable image.
Q: How can I showcase my customer service skills during the interview?
A: During the interview, you can showcase your customer service skills by providing examples of previous experiences where you went above and beyond to ensure customer satisfaction, how you handle challenging situations with customers, and your ability to maintain a positive and friendly attitude.
Q: Are there any specific certifications or training programs for hostesses?
A: While there are no specific certifications required for hostess roles, it can be beneficial to have training in areas such as customer service, conflict resolution, or food safety to enhance your skills and increase your chances of securing a hostess position.
Costantine Edward is a digital marketing expert, freelance writer, and entrepreneur who helps people attain financial freedom. I’ve been working in marketing since I was 18 years old and have managed to build a successful career doing what I love.