What You Can Do To Get More Positive Reviews On Upwork

Good reviews are important for your Upwork account. They can be the difference between more clients and fewer, and they’re also a good indicator of how well you’re doing as a freelancer. Here’s what you can do to get more positive reviews on Upwork:

How to Give and Receive Feedback on Upwork – YouTube

Takeaways
Utilize clear communication to set expectations with clients.
Provide high-quality work to exceed client expectations.
Meet project deadlines to establish reliability.
Ask satisfied clients to leave positive reviews on Upwork.
Respond professionally and constructively to negative reviews.
Build a strong portfolio to showcase your skills and expertise.
Proactively address client concerns and provide solutions.
Maintain a positive reputation by delivering consistent quality.
Continuously improve your skills and offer exceptional service.

Table of Contents

Verify Your Profile

You need to verify your profile by adding a profile video, tagline, skills, education, certifications and employment history.

Profile picture: This can be an image or a video of you speaking about yourself or your services in detail.

Tagline: Add a short description of who you are and what you do at the top right corner of your page. This should not exceed 50 characters including spaces.

Skills: Include all relevant technical skills with links to websites where they were used in projects so potential employers can see that they are not just listed but actually used in real life situations on actual projects that were completed successfully for clients.

It’s also important to add a brief introduction about yourself and what makes up your professional background along with some details about how long have been working as a freelancer on Upwork (this will make it easier for potential clients knowing how much experience they will get).

When it comes to winning clients over, your freelance proposals can make all the difference. Learn 14 effective ways to write freelance proposals that make clients beg you to work for them and increase your chances of success.

Set An Appropriate Hourly Rate

It’s important to set an appropriate hourly rate for your skills and experience. Don’t be afraid to raise your price if you are a skilled worker, or lower it if you are new to the field. It is also important to understand what other freelancers charge so that you know how much of a bargain or steal you may be offering when compared with other people in the same industry.

Set Your Hourly Rate Based on Your Skills and Experience. The following factors will help determine what hourly rate should be set:

The market value of the skill required for each job
The amount of time required for each job (this could vary widely)
How many projects are completed during one pay period (weekly, monthly, etc.)

Build A Portfolio

Having a portfolio is an excellent way to show past work, which can be a huge help when you’re pitching new projects. Make sure that your portfolio contains links to the websites and apps you’ve built, as well as any other projects that are related to the type of work you do for clients.

It’s also important to keep your portfolio up-to-date; if there’s something new in your field that might be relevant for potential clients, add it!

Take Tests

Tests are a great way to show the client your skills. Make sure that you choose tests in the right categories, though. If you’re a developer and want to show off your programming skills, take a test in PHP or Java. The best part of taking tests is that it can help you get more jobs!

Want to become a top-rated freelancer on Upwork? Our comprehensive step-by-step guide will show you how to enhance your profile, attract high-paying clients, and boost your reputation. Check out the guide to becoming a top-rated freelancer on Upwork and take your freelance career to the next level.

Get the Right Job For You

You want to find the right job for you. By doing so, you can ensure that your clients are satisfied and that the job itself is manageable.

First, look for jobs that are best suited for your skillset. If you have a background in marketing or writing, it would be wise to search for jobs that require those skillsets and not solely based on how much they pay or what kind of client they come from (for example, if it’s a large company). You want to be able to do good work at all times!

Next up: make sure the job fits your qualifications! While this may seem obvious, it’s still important because it allows employers who need your help to easily identify whether or not they should hire someone like yourself instead of someone else who might have similar qualifications but doesn’t have specific experience doing exactly what needs to be done here on Upwork (such as writing effective copy).

For example: let’s say there’s an employer looking for someone who owns several WordPress sites; would this person even know where else besides Upwork they could find someone with such experience? If not then maybe just don’t bother applying since nobody needs more than one person per task anyway and even if hired then chances are good either way these types of tasks get handed out through word-of-mouth anyway (which isn’t bad!)

Make Sure Your Profile Has Good Keywords

This is an important step that often gets overlooked. You want to make sure your profile includes all the most relevant keywords for your project, but not so many that it looks spammy or unprofessional.

How do you know how many is too much? The answer depends on how many people are searching for similar jobs on Upwork, and how competitive your niche market is.

If it’s a highly competitive niche with lots of other freelancers competing for work, you’re going to want to use a lot of different keywords. If it’s not so competitive, then fewer keywords might be best but remember that there are always new projects being posted every day!

To find out which keywords are right for your profile and what the competition looks like in general (and get some ideas), go back into Google Analytics and look at some data from past months. What were the most popular search terms used by clients when they found candidates? This way you’ll know which words clients actually used when they searched through profiles on Upwork (as opposed to just typing random words into Google).

Make Your Profile Picture Stand Out

When you’re scrolling through Upwork’s search results, you’ll see a thumbnail photo of each freelancer. This is their profile picture. It’s important that your profile picture stands out and attracts attention because it could be the difference between someone scrolling right past you or giving you a chance to explain how awesome you are.

Use a photo that shows your face: Your first thought might be to use your LinkedIn headshot here and while this can work, there are several benefits to taking advantage of Upwork’s ability to support photos with more detail than just faces alone.

You can show off any fun details about yourself in the background (like if you’re wearing glasses or have an animal companion), along with other aspects of who you are as an individual (for example, if there’s something about your smile or expression that says “I’m friendly”).

Make sure everything looks professional: Employers hire freelancers based on their skillset and experience level more than anything else so it’s important for them to feel like they’re getting quality work from someone who pays attention to detail and takes pride in their craftsmanship.

Make sure everything from makeup choices down to hair color suits the industry standard; some people may have professional-looking headshots where everything looks flawless but don’t realize that having bright red lipstick would be inappropriate for many jobs (or even just distracts clients).

If you’re just starting on Upwork and looking for your first freelance job, it’s essential to know the tips and tricks to stand out from the competition. Discover valuable insights and strategies in our article on Upwork tips and tricks to find your first freelance job and kickstart your freelancing journey.

Complete Your ‘overview’ Section (And Keep It Updated)

The Overview section is one of the first things potential clients will see when they visit your profile. Because you want to attract as many clients as possible, it’s important to present yourself in the best light possible. It’s also important that this section be written as professionally and informatively as possible since people are likely to skim through it quickly before deciding whether or not they should hire you.

The overview should contain information about your experience, strengths, and what you can do for clients. It should also be short and concise; try not to go over 250 words if at all possible (ideally less than 200). Your tone here should be similar to how it would be in an email subject line: professional but friendly; formal enough so as not to seem unprofessional but casual enough so that clients get a sense of who they’re dealing with right away.

You’ll also want to keep this section updated regularly whenever there are major changes in either your skills or experience for example, if you gain new certifications or change titles (VP vs Manager), those should become part of your overview ASAP!

Take Time To Write A Great Introductory Letter

Writing an introductory letter is a great way to stand out from the crowd. It’s also one of the most critical parts of your profile because it’s what potential clients see when you first begin communicating with them on Upwork. The key is to make sure that letter looks personal and inviting, not like something you could write for any client.

Don’t be generic; Your introductory letter should include details about how your skills fit their project requirements, but also why they might enjoy working with you as a person what makes you different? What would be special about working with you?

Keep in mind that writing an introduction doesn’t have to be complicated; just keep it simple and upbeat. But don’t forget: putting together an impressive introductory letter shows that you care about being professional, which will help increase your chances of getting hired more often than not.

Be Punctual And Communicate Often With The Client

Punctuality and communication go hand in hand. On Upwork, it’s easy for a client to get frustrated if you are late or don’t communicate clearly with them. If you do this once or twice, they won’t want to work with you again.

However, it can be challenging sometimes because we all have lives outside of work; some days we run behind schedule because of traffic or unexpected meetings that pop up at the last minute. In these cases, it helps to let your client know what is going on as soon as possible so they aren’t left wondering what’s going on with their project and why they haven’t heard from you yet (even if there’s nothing much new).

If your client has been waiting on an update from you but hasn’t heard anything, then I recommend sending them a message saying something along these lines: “Sorry for being slow getting back to you! The reason why I didn’t respond was that I got stuck trying different options/approaches before settling down on one final solution.” Then add any other relevant details such as “the problem was solved by using [X] approach instead of [Y].”

Don’t Avoid Conflicts; Address Them Immediately

If you’re the type who prefers to avoid conflict, this might be a wake-up call. Conflicts are bound to happen on Upwork and it’s important for you as a freelancer to address them immediately. If you don’t confront the issue, it will continue to surface over time until it becomes an even bigger problem or causes irreparable damage to your relationship with your client.

You can’t keep avoiding conflicts they’ll keep coming up and eventually blow up in your face. You need to resolve issues as soon as they arise so that they don’t grow into something worse later on down the road.

Thinking of canceling your Upwork account? Hold on! There are plenty of reasons why you should reconsider. Find out why in our article highlighting 13 reasons you shouldn’t cancel your Upwork account today, and discover the potential opportunities that await you on the platform.

Send Your Client Progress Updates on a Regular Basis

As a freelancer, you have to be able to communicate regularly with your clients, but it can be challenging to work out the best way of doing this.

One great way is to send progress updates at regular intervals. This shows that you’re on top of things, and also gives your client an opportunity to give feedback or ask questions if they need anything from you. Some clients will appreciate this more than others some might prefer more frequent updates while others may prefer less frequent ones but there’s no harm in sending them either way!

Here are some suggestions for how often and what type of communication works best with different types of clients:

Always Deliver What You Promise In A Timely Manner

If you can’t meet the deadline, let your client know as soon as possible. Give them the option of extending the deadline or using a different solution. If it is too big of a job for you to handle yourself, let your client know that they should hire someone else instead. Ask for a partial payment upfront and give yourself enough time to complete the work so that you have no problem meeting deadlines.

Don’t Be Afraid To Ask For Feedback While Working On The Project

If you’re a freelancer, there are a few things that can be more useful than getting feedback from your clients. You can use it to improve your approach and better understand what it is your client wants from you and how they define success. But if you don’t know where to start, here are some tips:

Asking for feedback is never a sign of weakness it shows confidence in the work that you’ve done, which will pay off by making future clients more comfortable with working with someone who loves what they do enough to want feedback on it.

When asking for this kind of input, make sure you’re being clear about exactly what type of feedback would help improve the final product (for example: “I’d love any insights into how I could have made this process smoother”). This way they know exactly what kind of information they should provide when giving their response.

Always Take Ownership Of Errors, Even If They’re Not Yours

If there is an error with a client’s project, it’s your job to take ownership of that error and help them understand what happened. Client will leave you negative feedback if they feel like you aren’t owning up to your mistakes and doing everything in your power to fix them.

That doesn’t mean that every time you make a mistake on a project for a client, you have to give them more work for free or start over from scratch. But when an issue arises and the client clearly isn’t happy with how things turned out, be prepared to spend some time getting things back on track so that everyone can move forward in their lives without any more headaches!

Ask For Payment Only When You Have Completed The Work

There are some things you can do to ensure that your clients are pleased with the work you’ve done, and will be more likely to leave positive reviews. One of these is to only ask for payment when you have completed the job. If a client asks you to start work before they’ve paid, just politely decline until they do so.

Another way is by asking them to approve each version of your work before sending it off in final form. This way, if there’s an issue with something in the final version (which happens sometimes), then it can be fixed at that point instead of having wasted time on something that has already been sent complete and ready for use by someone else.

Send The Final Version Of Your Work Immediately Once Reviewed By The Client

Once you’ve received feedback from the client, it’s important to send them the final version of your work immediately. Make sure that you have their approval before sending anything else. If they have given feedback on a draft of your article, then make sure that you revise it according to their suggestions and send them the final version.

Do not wait until the next day or even hours later! Send it as soon as possible so they can approve or reject your work right away.

Thank The Client For Hiring You Once You’ve Finished The Project

Once your client has approved the project, it’s time to send them a thank you email. This is where you can ask for reviews and feedback on the work you’ve done. Don’t be afraid of asking for reviews most clients will be glad to leave something positive because they want other potential clients to see their great experience working with you.

Just make sure that your request comes at the end of a long list of reasons why they should leave a review (e.g., “Please let me know how I can help improve our next project together”).

Avoiding suspension on Upwork is crucial for maintaining a successful freelancing career. Learn essential tips and best practices to protect your account and ensure smooth operations with our guide on how to avoid getting suspended on Upwork. Safeguard your freelance business and maintain a positive reputation on the platform.

Final Thoughts

One of the biggest reasons why freelancers have bad reviews is because they accept jobs from clients who don’t fit their skill set. If a client’s job description says they need someone with expertise in a certain area and you only have experience in another area, then it’s unlikely that you’ll be able to complete their project successfully.

Of course, there are exceptions to this rule: if a client doesn’t specify what type of experience they’re looking for or if they’re willing to pay you extra because your level of expertise is beyond what’s required, then it might still be worth taking on the job even if it’s outside your comfort zone.

But unless that happens, it’s best not to take on work outside your field just because someone else thinks they can do it better than you can and if someone does think that way about themselves and tries convincing me otherwise without evidence (like past jobs), I’ll probably ignore them anyway.

The bottom line is that you’re going to have to work hard, but if you do, the rewards can be worth it. Just keep these tips in mind when using Upwork so that your profile will stand out from the crowd!