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How To Deal With A Negative Customer Support Experience

July 12, 2023May 13, 2022 by Herman Edward

So you had a bad customer support experience with a brand. What could you do? Here are things to keep in mind.

August 30, 2023May 13, 2022 by Costantine Edward

Have you ever worked for a customer or boss who just made your life miserable? You’re not alone. Here’s how to stay positive and keep working

July 12, 2023May 13, 2022 by Herman Edward

Chat support agents are ready and willing to help, but sometimes they can’t. We’ve got the scoop on things they wish they could tell clients.

July 12, 2023May 11, 2022 by Herman Edward

For beginners and veterans alike, this post will teach you everything you need to know about becoming a chat support agent.

July 12, 2023May 11, 2022 by Costantine Edward

You may have heard of virtual assistants but don’t know how to become one. Here are 15 tips that will help you get started.